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  • I wanted a modest dress with sleeves (I'm very self conscience of my arms) and I was told when I bought my dress that adding sleeves could be done easily but would cost probably $400 because it would require a build-up and redesign. I had gone to another bridal alterations person before coming to Gemma. The other person worked out of their home (nothing wring with that) and was rude to me about being plus sized (something very wrong with that). In addition, she told me that what I was asking for was impossible and I needed to just purchase a bolero jacket. I didn't want to wear a jacket to my own wedding. When I made the appointment with Gemma I was nervous and had decided if she also told me to buy a jacket I was going to sell the dress I bought and buy another dress I saw online that already had sleeves but wasn't the style I wanted and cost $800 more than the one I had bought. Gemma and her sister were very nice when I met them. Their shop was busy as they had several appointments that afternoon, but Gemma spent quite a bit of time listening to me and did some drawings. She assured me that she could do the alterations I wanted and the sleeves would look like they had always been part of the dress. The price she quoted me included dry-cleaning and was higher than I originally thought it would be, but was close to what I was told the type of alterations I wanted would cost. So Gemma set up the next appointment and took my dress. I met with Gemma and her sister probably 7 times and we emailed several times. I wasn't a bridezilla, but it was very important to me that my dress look good. Gemma really listened to me and graciously made changes to the design that I asked for as we went along. Gemma helped me with choosing lace to add to my dress. Her sister painstakingly sewed little crystals into a design on the top; it was gorgeous. I love my wedding dress, it was perfect for me.
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