This is not an actual Sprint "Corporate" store but maybe that's why I like it. The guy who works there doesn't treat me like he's got me locked into some contract. He (Junior, is his name) actually gives me customer service and is very nice. He helped with a Samsung, downloading media issue, with a smile. I went to the actual Sprint Store over the Galleria Mall and they told me that they don't have tech support in that store and that I needed to drive to another location in Vegas. SERIOUSLY?! I need to go somewhere else? Not impressed with Sprint at all but will come back to this store for all my needs in the future. Thanks Junior for ALL of your help! You are an asset to your business!