I have read some of the negative reviews and I don't quite get it. I have been here a few times (my wife's mosaic art gallery is just a couple blocks away) and my experiences have all been excellent.
The food has always been excellent - from burgers to fish. My college son said the bacon cheeseburger was the best he has ever had. And there is a great choice of beers.
I have also found the wait staff to be very friendly and helpful (great dessert recommendation last night).
Only issues - seating outside has a lot of street noise and it can be a bit pricy out the door.