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  • If you want to feel like someone actually cares about your business, just head over to Long & McQuade. Two weeks ago, I walked into Long & McQuade knowing what I was looking for but little to no clue what it was called. I need the ability to record my presentations, videos, reviews, etc... with... ...with my iPhone. I need a LAV mic. (those fancy shmancy mic's speakers and reporters use that no one sees Challenge, LAV mic's need to be powered and L&M had never heard of such a thing for the iPhone. I saw something on YouTube that led me to believe such technology existed. Dyonne (one the great staff) had a tremendous amount of patience with me. I was asking for some that at this point neither one of us thought existed. After about 20 min of searching the store and searching YouTube, we found the solution... a LAV mic DOES exist... it wasn't in stock but it was two weeks away if I wanted to order it. The price for this little gizmo is about $26.00. I ordered two. What really blew me away was Dyonne treated me like I just bought a $2500 dollar pice of audi equipment. First class service. A week and a half later the LAV mic's arrived and as promised, Dyonne emailed me and let me know. When I went in to pick it up, Dyonne wasn't there but Brent was. The consistent and professional standard of service established by Dyonne was delivered by Brent. I was so excited to try out my new toy that I opened up the package right away, not even thinking if I was holding up business. Like Dyonne, Brent was more than happy and patient... humouring me as I opened up my new piece of technology. I worked and we were both impressed! Long & McQuade - I only met two of your team and they were both first class. I'll be back for the next level of technology! Thanks!
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