This place is awesome. My mother has raved about this place for a long time, so off we went. I've been there three times. The first time Emily made me an awesome mocha while Robin was perfect. Then the next day two other ladies were there. Today I went back. There was one lady working. She was way less friendly than the other four. I assume her name starts with an "A" given the signature of my frequent flyer card. She seemed off put because there was a line of maybe 4 people. I do plan to go back this week and hope it's awesome again.