Night manager was rude and unprofessional. Yakking on personal phone calls on the sales floor rather then assisting customers...was even rude to fellow employee who was actually helping the customers! This woman is unbalanced and clearly suffering from some mental health issues. There is no way a person who verbally assaults others should be allowed to work in a retail setting....ever! Not to mention the threat this type of loose cannon individual poses to society in general. Jeez, you walk into a place to spend some money on your kids and instead you get yelled at by some psycho....who turns out to be the MANAGER! It's quite obvious to me, after what we witnessed tonight, that Hot Topic has some pretty low hiring standards for their management. No thanks! I'll spend my hard earned money elsewhere, a place where the customers needs actually matter.