I am new in the area and after reading good reviews on Yelp I decided to try it. Ursa cut my hair (she's new to the salon). She did a fantastic job! My only complaint is that she was running behind (although she did apologize for it numerous times). When I first sat down with her she asked me questions about my hair (how I usually style it, what products I use, etc.). I felt like she really cared and is a very talented stylist. I would go back!