I also purchased a Groupon for Lasar services and have had similar experiences to the other two reviews...I have spent extra money at this place as the lasar just does not work. However, the technician did say that she views it similar to getting a wax and as maintenance, which means that it's not permanent, unlike other machines and other spas. I have had better luck with Simplicity Lasar. I wish I had known sooner before I wasted money.
I have also used a Groupon for a facial, which was a disaster!! My face was cut up and broke out in a rash after--even after I had expressed my concerns to the technician.