What happened? The coffee prices are a lot higher with the new owners. We had coffee and lunch while there on Wed. We were in the area on business.
The food choices are minimal - although the breakfast choices were pretty good. The one young woman who tended the food service had no smile, no thank you and was in our opinion rude - wow - and the food service was slow.
The other young woman at the register did smile and seemed friendly but again - an attitude in the place that was not there with the other owner - we did not feel good about the experience - we go to a lot of coffee places and not franchise types as a rule - and a lot of restaurants and know good service and a welcoming feel.
Too bad - they bought a good neighborhood place and I am sure bought the whole package and now they are letting that go which is the good feel customers had from the buildup of good customer service of the previous owner.
MY MY - oh girls - take a look around -- you have a lot of competition - this is not about you - it is about the customer - it is not about saying no it is about saying yes and thank you and how did you like it and did you enjoy yourself. Amen.