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| - If I could give this restaurant .5 of a star I would but I cant....
Pros: Rice was very good. Get a good amount for your money (sort of).
Cons: Grilled chicken was dry, potatoes were dry, they don't give you a sauce to help with the dryness. Spanish Paella was okay.. on the mushy side because its been sitting in the sauce and juices of the seafood, blah.
My Experience: the reason this review on this restaurant being so bad. I just went there today to buy food because I get my nails done by the corner salon in the plaza. Myself, my sister and niece walked in. I guess because we aren't Portuguese and don't speak the language we were given such horrible customer service. And they spoke english, so it wasn't a language barrier. No one was in the store when we walked in, and this was our first time ever in the store, so obviously let us read the damn menu and decide what we want. A short female worker with black hair - boy cut, tells us all the deals at once and keeps asking so what do you want? By this time another Portuguese customer comes in so we tell the worker to just take her order while we decide. She seemed to get a better tone and respect out of the worker. We order and we leave no biggie.
What ends up happening next is a joke and the reason I will never return to a pathetic business like this again. We are on the road maybe 5 mins after, my sister realizes she forgot her phone on the counter. Mind you my sister ALWAYS has her phone sound on, (she's one of those that will make you hear their basic apple ringtone lol even if you're in line at the mto). So basically never ever on silent. With traffic in Vaughan it was hard to turn around but with a total of 10 mins we've returned. I give my sister my phone and I told her to try to call her phone when you get in the restaurant, in case if anyone picked up the phone, you can call it right out of their pocket, but do so once we get there.
She runs in, asks the same rude worker if she seen her phone, she left it on the counter. The worker says "no I don't think so", so my sister is looking around to see if they have camera's, the worker then decides to walk forward (behind the counter), at this point my sister calls her phone from my phone and hears a vibrate, (again never on silent nor vibrate) and the worker has the nerve to respond "oh this one?". You're kidding me. She or whomever part of that low establishment obviously turned her sound to silent, but thank goodness she has it on vibrate. Not only are you incredibly rude to your customers who are of minority but you tried to hide their phone too? Get your sh*t together.
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