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  • Booked appointment for 11:30am. When I got there they did not have an appointment in the system. Service advisor was rude and argumentative trying to make us feel as though we are liars. After this uncomfortable exchange he said he would get us in right away. 45 minutes of watching Several employee's wander aimlessly about not really accomplishing much we left this location as our vehicle was still not in and another employee said that it could take up to two hours to get in a bay. At the pace they were working i would be surprised if it would be out within 8 hours. Assistant Manager didn't seem to care. There does not seem to be any sense of urgency or care for customers time. Quite evident that management doesn't care either. Was in and out at another shop in no time for my winter changeover on rims and they actually seemed to appreciate the business. Do yourself a favour and go somewhere else. Poor service all around.
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