Hotel is in a great area if you want to be close to bars, restaurants and clubs. With that comes the homeless and addicts you would expect in a busy downtown area. With that said, I was happy with the hotel itself. Good customer service, clean rooms and facilities. It's somewhat out dated but expected for the price. I can't speak for the food as I never ate there. All in all I'm definitely satisfied. I paid for the upgraded room on the higher floors and gotta say it was worth it. Great view from the park side