Living at the Bella Terra and having the front office as the property management has been a horrible experience. I have had several major maintenance issues that have gone unresolved and I have had to pay to have them fixed myself. This includes broken shower valves and stopped up sinks. Additionally, the front office manager never returns phone calls and is completely unresponsive to requests. If you rent here and don't use the front office as the property management it may be a better experience, but I would strongly recommend that no one rent here if the front office acts as the property management. When my toilet wasn't working, I notified the front office on a Thursday and was told they couldn't have anyone out until the following Tuesday! Completely unacceptable. This is only one of many examples.