Had a two hour window scheduled and at 15 til the end of the window, I thought I'd call to find out what the eta was...yeah, they were not en route or anywhere close to it. After I hung up I got a call from the "movers." They were stuck on another job with no eta. Ten minutes later a different crew was free. So an hour after that, they show up complaining that they were supposed to be off already. Very professional.
They moved things fast enough, breaking only one item. In my experience, it was the first time movers broke something. There was no offer to pay or document the damage. After all was said and done, it wasnt worth dealing with them--
The crappy part of the story comes once we get to our destination. One mover felt the need to insult my destination home. Was he after a bigger tip? He was a the lazy one, making the other guy do most of the work. He was also the one who complained to me when I requested that they not slide heavy furniture over my wood floors.
**The first response to this review was not helpful and provided no path forward. The "owner" has since deleted that response. Thanks for the reminder to report you to the BBB.
***The next response below is from another "owner." And again, this business continues to respond inappropriately--even 5 years after the fact. There's your third red flag people. This business is unprofessional and Amy H. documents this unprofessionalism here on Yelp for all to see.