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  • This store destroyed the stellar 8 year customer service streak with Apple. From mentioning multiple times you can reserve phones on launch day in line to eventually being told they don't do reservations, calling and being told I would be called back then eventually having phones setup not being asked which line is for which phone and of course they are setup wrong. Big iPhone launch day shenanigans, avoid Apple Store on launch day and for weeks afterward. They seemingly hire hipster temp employees whose job is to be a hipster, make you happy aka buying mood and get you out the door.
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