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  • My house has termites (so gross) and I called AZ Exterminating to get a quote on how much cash it would cost to fix it. My initial experience, as described in my previous review, was not so great. However, they did make an effort to rectify the situation. After requesting to the speak to the manager, I scheduled a third appointment with the branch manager. He said he was personally going to accompany a different exterminator to my house. Although he ended up not being present, the new exterminator did arrive, yet arrived nearly an hour early!! Again, no phone call to make sure we were okay with this (the difference between 4pm and 3pm on a work day is a big deal, but luckily my husband had just arrived home from a business trip so he was at home). Any other day, she would have arrived home to an empty house and we would have missed yet another appointment. Anyway, we ended up going with someone else because the price was too high.
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