SCUM BAGS! I wish i could give negative stars. came in here for them to fix my AC in my Mercedes since it all of a sudden just stopped working. The guy behind the counter told me he had put a ultra violet wash through my AC to see where it was leaking. That was 82$ My AC worked for about 4 days and once again went out. So i brought it back and the guy (at the same location) told me they couldn't see where it was leaking from. He started using his "mechanic talk" and told me he could fix it. 162$ later i paid in cash and it just so happened their printer wasn't working so i couldn't get a receipt. Then as i was leaving the other guy behind the counter (skinny, shorter) asked me if i had weed in my car. I said No and he said "Damn i was going to ask if i could buy some from you" uhhh WTF!
And once again, my AC went out 3 days later. I ended up going to a different mechanic and told them about the UV flush. This mechanic took me into the shop and put up a black light and no trace of UV was seen. He ended up putting the flush through my car and 2 weeks later i took it back and he put the black light up again, you could clearly see the neon residue everywhere and where it was leaking.
I called the Big O Tires and spoke to a manager. I told him about what happened & he said there was nothing in the computer about me coming in the 2nd time, or paying any money. He also said their wasn't anything in my file about a UV flush. I felt so cheated and deceived. I really hope this review gets out there and lets everyone know to STAY AWAY FROM THIS PLACE.