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  • I have been with Walgreens my whole life... In LA no problem.. So I switched over my meds... I have a herniated disc... I needed the pharmacy to answer the phone, or call my DR. Woman on the phone refused to call my Dr. and refused to take the call.. I asked for er manager and she said no and hung up on me more than once. She would not give me her name and at this point I had to move my Rx's to a different pharmacy.. She/they have NO CARE or concern for the pain of a customer. I went back later thru the drive thru to complain to a manager because I still cant walk at this point... They pretended that they could not possibly know who answered the phone at 8:45am.. Aren't they on a schedule? Couldn't they look at it? I asked one more time to speak to the manager/pharmacist/Doctor... He hid behind the wall and the woman gave me his business card. They said they had "floaters" and there is no way to know who they are... What does this mean? They have no idea who is working behind the counter dispensing meds? Doesn't sound safe. Even the prostitutes and strippers in this town are all accounted for with sheriffs cards, work permits, and fingerprints for God's sake! Just HOW do you NOT know who was on the AM shift??? I took my Rx's down the street to a small pharmacy in China Town called Discount Pharmacy and they were quick, nice to me, and actually had concerns for my back problem since they could see that I could not walk upright.
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