The nail shop was not busy but my nail tech was in a rush (even though my daughter and I had appointments). I paid extra for gel manicure but it barely lasted 6-7days, very disappointed. I also had a cut on one of my fingers and liquid band aid on it; I advised the tech of this even though it was obvious but she repeatedly kept digging her fingers and nail into it! I advised her to please watch out for my cut and she just said 'just keep reminding' her! I shouldn't HAVE to keep reminding her to not hurt my finger! I also paid extra for the Gold Pedicure which was supposed to include a scrub and mask; but the tech only applied these things to the calf area rather than the feet as well; didn't make sense and it was overall a disappointing experience and not worth my time and money. Also, the entire nail shop smelled like vinegar and soy sauce! I understand everyone needs to eat but at least be courteous and close the breakroom doors and use air fresheners when needed.