| rev:text
| - I have been an Outback fan for years and my husband, parents, children and I have made a habit of coming to this particular Outback a couple of times a month. This past year our visits have decreased as we have seen changes taking place that have not been favorable. However, we were still coming at least once a month and would anticipate at least an average, mediocre experience. Unfortunately, we will not be returning due to our latest visit.
Upon arrival we were seated and our waiter came over to our table. I believe he said his name was Larry and he had more the demeanor of a used car salesman than a waiter. After he introduced himself, he disappeared. Seriously, he was gone for more than 15 minutes. We had menus, but no water, no bread, no attention whatsoever. He walked past us a couple of times and we attempted to catch his eye. The third time past our table and more than 15 minutes after we were seated we flagged him down and requested water and bread and said we were ready to order our dinner. He told us he would be right on it.
Several minutes later we received water but it was served by a bus boy and we still had no bread and no one to take our order. At this point I told my husband that I wasn't liking our waiter and the lack of service that we were receiving. We talked about leaving and decided to suck it up and stay. A full 10 minutes after receiving the water, our waiter brought out bread and was ready to take our order. Mind you, we had been seated there for a half hour by then and only had water and menus in our hand to show for it. I ordered potato soup and a dinner salad. My husband ordered a filet, medium rare.
During another trip past our table, following placing our order for dinner, our waiter was caring a tray with two soft drinks on it. We thought that maybe these were the soft drinks that we had ordered. They weren't meant for us but we were given them nonetheless. They were both spilled all over us as our waiter was passing by. Seriously, ALL over us. I had Coke in my hair. Every time I blinked more Coke ran into my eyes. My blouse was covered in soda, as were my pants, my husband's pants and our shoes.
Now, I know accidents happen. But there was no apology for his collision! He left us with our one little paper napkin each to try and dry ourselves. He then went to the table next to us and told them he was sorry, that he would be back in a little while with new drinks for them! Are you kidding me? I was soaked and my husband was wet. We were heading to a movie following dinner, but there was no way that we could go any place without changing.
Our drinks never came. The dinner was sub-par and the only good thing about this incident is that it gives us a great story to tell when people are talking about their WORST restaurant experiences. To top it off, a female manager did come over to see the damage. After she asked how we were I told her that I wasn't doing very well and that I, as she could see, was drenched. She said "Sorry" and left, never to be seen again.
Frankly, I thought that our bill would be adjusted somewhat, at least enough to cover the dry cleaning bill. But not a chance. We paid the bill and promised each other that we would never return again, either by ourselves or bringing our family.
Terrible, terrible service! Wish I could give ZERO stars.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)