I have shopped at a lot of pet stores around town and his one is by far my favorite. Their selection is great and their prices are excellent. Most of their prices match online price points and you don't find that at other area pet stores. On top of that you receive a warm welcome upon arrival and they have a friendly, helpful staff who answer questions in a thoughtful, knowledgeable manner. I am most impressed with the fact that they email you in regard to pet food recalls and alerts. I have given my email address to lots of other pet stores and have NEVER been informed of recall/alert information. Just another way they go the extra mile for their customers.