It's my second time there. Staff is very friendly. In the past I have experienced long wait times at other doctors offices after my schedule appointment time, but here at Bright Futures Pediatrics I'm seen within the next 5-10 mins of my appointment time, and then doctor always comes in 5-10 mins later when we're in the room. Our total time at doctors office could possibly be no longer than 30-40 mins. Overall great experience.