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  • People STAY AWAY from Western Dental Peoria Ortho Office. Their Orthodontics Dentist is nice and the Ortho Staff in the back is nice too. However the problem is with billing and no one in the front office wanting to take responsibility and correct a problem. The Ortho Dentist told me that my son needed a dental appliance and the price was out of my budget so I said I'm sorry Doctor I can't afford that. He then turned around and said ok how about $98, can you do that? I said of course, and they went and fitted my son for that. I paid the office the fee of $98 which the dentist told me on May 5th. Well now were in July (2 months later) and Western Dental decides to send me a bill stating that I owe the $231.67 for my son's appliance. HMMMM that doesn't sound right. So I call them to see what's going on and tell them that I already paid their fee of $98 which the dentists told me. Well now their corporate office is telling me that my son's account was randomly selected for an audited and they found an error and I owe them $231.67. Hello I paid the amount that the dentist told me and now these people want more money. This is the most ridiculous thing that I have ever heard of. Even better yet they Billed me on July 5th and expect payment by July 15th. Are they CRAZY! I don't understand how you can tell me one price and I agree on it, pay it, and then 2 months later you said that I was charged wrong and want more money.
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