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  • The Orange Tree Golf Resort gets one star in our opinion, and only one. This is for the very nice lady Erica that checked us in at the front desk. To kick off a wedding weekend in Arizona we were excited to get such friendly service at our arrival. It ended there though, and boy did it end. We were sent out to a room that seemed like miles away from where we parked out car, toting bags and all even up the stairs. The room itself was very nice though, it has an odor of cats that by the next morning had me sick as a dog. My fiance and I attended a wedding that evening and returned to the hotel fairly early. Remembering our hike from the previous day and the fact I was in heels all night there was no way I was trekking out to our room so, we asked the front desk for a ride from the bellmen. We waited, and we waited, and we waited. Well, after almost 40 min my fiance was so fed up he decided to sit in one of the dozen or so golf carts sitting out in front of the resort and try to take us himself. Golf carts galore, but no one to drive them. Well good thing he couldn't get it started because this did not make the staff happy at all, but it sure got their attention! They told us if we had gotten it started we would have been arrested and kicked off of the property! Finally back to the room housekeeping had never come to clean our room! How does that happen? Isn't that part of the price? I was so mad! So, having no towels we called the front desk to have them send some up and again we waited, we waited and guess what? They never came! As well as our ride the next morning to help us from our room to our car that was miles away! I called 2 hours early, and they never came. I will never stay here again, and if you like waiting, walking, and absolutely no service I would say this is the perfect place for you. This place was such a disappointment I am sad to have spent a penny here. Never again!
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