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| - The reviews don't lie; this is the best, most compassionate and professional medical office I have ever been to. This practice is built on people who care to make a less than enjoyable place more comfortable. It starts up front with Ronda, who is truly dedicated to each one of their patients, whether all you need is a good cleaning or a more detailed procedure. The hygienists and assistants explain every single step in your procedure and keep your comfort a top priority. And of course, Dr. Nelson is phenomenal, and enough kind things cannot be said about him and his practice; top notch all around.
My experience started with some pain in my jaw. I work out of state and on a trip home decided to make an appointment based on reviews and my insurance coverage. It was determined that I was going to need a wisdom tooth removed and a cavity filled and scheduled it for a few weeks away. A few days later I had an opening in my schedule and decided to call and move it up. When I called, Ronda was accommodating and said she was about to call me because just that morning Dr. Nelson was going through my file with her and wanted her to try and get my next appointment moved up so my condition didn't deteriorate. I went in for the procedure, was given a pair of sunglasses and some Bose Quiet Comforts, and nearly fell asleep during the three hours of work. Each and every step and movement was explained and throughout the procedure I was regularly asked if I was feeling pressure or pain, or uncomfortable in any way.
When I left and got home, I had very detailed instructions for care, and a pleading request from both Ronda and Dr. Nelson to call their cell phones if anything at all seemed out of place or painful. Ronda went through a lot of the potential sorenesses that could arise, along with home remedies for each. A few hours later, Dr. Nelson called me from his cell phone to ask how the recovery was going and to remind me that I was going to be sore, but anything more than discomfort for a day or so could be more serious and that even though it was a holiday weekend, he and his staff were there for me.
I highly recommend this practice to anyone needing any sort of dental care. I won't ever go anywhere else.
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