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| - This was a tough decision. I was debating between a 3 and 4, since half stars are not allowed, and ultimately decided on a mid grade. As it was my 1st experience I do plan on visiting again to see if the outcome is different.
The most impressive aspect of the restaurant is how friendly and accommodating everyone is! From the minute you walk in you are warmly greeted by, well, everyone! The hostess, the manager, staff walking by, all smile and take a second to say hello! The waitress promptly arrived after being seated and again, a smile and a hello followed by drink orders. You truly feel welcomed!
The place reminded me of a Jersey diner without the employee attitude. Casual but clean, sedated but a lively crowd. Menu was decent enough offering a wide variety of items without being overwhelming. I decided to go with a late breakfast and ordered eggs, bacon, potatoes and toast. Unfortunately it was very disappointing. The eggs were heavily under cooked with a lot of clear egg-white showing. Seriously, why serve that? But it didn't end there. The toast is really a great looking baguette. However, mine was so drenched in butter that the toast was actually soggy and ripping oil. Potatoes were decent but the bacon was subpar. A generous portion of thick bacon with some cold, some hot, most over cooked and dry. No consistency and definitely not tasty! I tried eating around the uncooked or bad parts, but not enough.
At least the waitress was kind enough to check in and when I told her what was going on, she promptly offered a redo or a different dish. I chose a half sandwich and soup.
In the meantime the manager did come over to say hello and apologize for the other plate and reassured me that it would be taken care of.
This time, the outcome was much different, but not impressive. The soup was delicious! The thyme chicken sandwich tasted as if it had been soaked in vinegar. Tried a few bites of the chicken (didn't have the bread cause it had mayo on it - though the menu or waitress didn't say so), and the vinegar was just too overpowering to taste good.
I ate my soup, move the chicken around and asked for my check. Tipped well and left. Oh, before I forget, I must mention the restroom. There is a leak from the urinal. Staff/management are obviously aware as there was a mop there and a pattern showing water being mopped to a corner. However, the leak occurs when you flush the urinal so you are getting urine on the floor and people stepping on it! Gross! Close the urinal down and fix it! That is probably the deciding factor between a 3 or 4 star rating..
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