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  • Worst service and food around. Don't ever have a problem at Panera. They'll tell you to contact corporate, who will, long story short, basically make it so inconvenient and embarrassing to be reimbursed, that you'll just give up and say: "nevermind, you bastards!" Several bad experiences. As I often say, I don't want people to grovel. I don't expect anyone (let alone, kids) to get everything perfect all of the time, but y'all: I've experienced several mistakes. 50/50 chance that my drive-thru order is off. That's okay - just don't treat me like I'm a dick when I try to rectify it. Once, I asked, immediately, if I could just simply get my $2 back for my old, hard choc chip cookie (advertised as hot out of the oven). They said no. I hadn't touched it or anything. Prices are ridiculous. I'll pay for quality. This is not quality. Hell no! I had an epiphany: it really is just Campbell's soup, TV dinners (TV dinners rival their pasta), undercooked sandwiches, and iceberg lettuce (with chicken comparable to Subway...gag). Not a fan.
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