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  • I was really looking forward to my trip here as this place's claim to fame is the largest store of its kind in Canada. The setup has the space to substantiate this claim, however it leaves a lot to be desired. The place is suitably bright and is full of items from Bed Bath and Beyond! I spent my time walking around first and spent an hour or so in this store. Sure they have all the bases covered and if you need an item from this kind of store they probably have it. However even with the 20% off promo they are priced around the Bay Store option. I decided to put the staff through their paces and asked them very specific questions and sadly the staff in some areas is not up to par. I guess we can attribute it to teething problems but they should be more service oriented and if they don't know about something they should ask someone else more experienced instead of resorting to the we don't have it routine. The sad part is I was able to find something similar to what I was looking for myself even though the sales person had given up. They ought to learn from the smaller operation a few minutes away on what service is about, sure they have the raw variety to put the little guy out of business but what I learned in business is The way to beat Bobby Fischer is do not play chess with him! While they have Bed and Bath Covered its the Beyond that scares me, kudos to the people who get the family guy reference here :) 2.5 Stars
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