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  • This place is just okay. Stayed here during a hectic almost 24/7 work week for a project. I found the hotel room to be clean, but the shower flooded. One of those looks nice but not overly functional designs... Free breakfast was not bad either! I will say this, as a Hilton honors member, and as part of a firm that gives this hotel business when people come from out of town, I was really disappointed when I called back to obtain a receipt from my stay here. The man I spoke to on the front desk was very short with me, which caused me to take a bit of an attitude with him because I was so taken aback. I told him he did not have to be rude to me (he originally could not find my reservation, which I said did not make sense). This was not a knock on him, it was a general statement because it did not make sense. He became defensive, which escalated the situation even more. He then misheard and accused me of swearing at him which I did not do, I simply was very off put by his demeanor and made it known that I did not appreciate being spoken to that way. Clearly this individual does not have good customer service skills. Instead of diffusing the situation his tone and demeanor made it worse. It was so bad that I would not stay here again, nor would I recommend anyone else staying here. Too many options downtown to give your money to a place that is frankly really rude.
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