Had a 9:15 app, open at 9 but doors were open a little before hand so went in. Very nice staff that was helpful. Got me all singed in and paperwork filled out to be seen. They explained everything to me in detail since this was my first time getting my card and not knowing anything about it. The dr was also very friendly and efficient about geting the infomation needed and approving me for his part. I got it notorized there as well for 10 dollars more saving me a trip somewhere else. They also did the state registration online for me so I wouldn't need to go to the DMV!!! This was the best for me since I have a hard time going out and sitting there waiting long period of times!!! I highly recommend using this business for getting your card due to the best prices I could find in the area, the friendly staff/dr, and the efficiency in geting everything done in a timely manner!!!