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  • So let me first start off by saying I was a little intimidated to go to a dealership, first time car I've ever had to do this by myself. After working up the courage, I walked into Mark Mitsubishi and was immediately greeted by a staff member. I can't remember his name but nice person, asked me who I was there to see and came back to tell me that the person i was corresponding with wasn't available but he had someone to help me. I was then introduced to Danielle. I don't even know how to express how much of a smooth experience she made this for me. Her personality is impeccable, she's warm, friendly, loves to joke around, but still manages to get the sale done. Answered every question I had, even the silly ones. She set up my blue tooth for me (thank goodness), showed me where the gas lever was, ran me through the controls and features of my new car and is sincere about being helpful. I recommend asking for Danielle if you want to be put at ease the moment you meet her. Now, I also talked a little with Dylan, he was also friendly, upbeat and nice guy. Then it was the finance department and I was ready because I've heard awful stories once you sit down with the financing guys. Not in this case! Adam in finance was great, positive, always had a smile and processed my paperwork quickly and sent me on my way. I had to go back the next day because I forgot something and again, the most friendliest people ever! Most time you go back after the sale and feel a different vibe. I didn't get that, Danielle was just as nice as the day before. I met a few of the service guys, very nice as well. I couldn't be happier with my new car, I love it. I am so pleased with this experience!
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