I was assigned this company through my home warranty company. I have a running toilet that won't stop. The technician who came out was extremely rude. The problem is still not fixed. I I went back to my insurance company and then back to Lions Den and back and forth. The work orders are only good for a couple of days so everytime I called to schedule I was told to call the home warranty company again and get another work order. I will never recommend this company. A leaky toilet should not be a difficult fix for a plumber.