My better half drags me to hardware stores occasionally and they usually end up in 45 minutes wild goose chases that leave me cranky. Not here!!
The staff here is so helpful they make it easy for us to get in, get out, and get started with our project. They greet you at the door and will walk you to the product that you are looking for. This is especially helpful when I am sent to the hardware by myself (eek!) with a description on what to tell the staff I am looking for.
The prices are more expensive than your big box home improvement store, but I will eat the cost for an amazingly friendly staff and a smaller store that I won't get lost in.
A note about the name: I'm not sure why it is called Six Points, but the sign out front says Ace - the Ace Hardware website it was listed as Six Points also? Hmm...