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  • I am so upset that I am almost in complete tears writing this review! My review is a few mths late seeing when I actually visited this hotel but I still felt that I should write a review to let ppl know how shady these ppl are that run this hotel. I frequent Vegas often & since I am a valued SPG member I decided to give this hotel a try since it was fairly brand new. I came in on August 20th & stayed through August 24th, not only did I come but I reserved rooms for 4 of my close friends that came into town from Texas. During the stay we went to the bar a few times & never once received good service, our server an older male that just seemed so irritated with our presence every single moment. We got over that quickly as we were just in Vegas to have a good time & wouldn't let some unhappy douche ruin our trip. Two days before our trip came to an end I actually realized that we were in a very bad neighborhood & wanted to cut the trip short but did not. Okay so to the part that really pushed me to the edge, Monday morning I checked out & headed to the airport. Once I got home I unpacked my luggage like normal and noticed I was missing my diamond tennis bracelet (left to me by my Grandmother who passed away from MS) & a MK watch I had just got as a gift for my last birthday. I immediately called the hotel to ask if it was turned in, I was even able to tell them exactly where I left it. They told me that they would check, I said ok very hopeful they would find it. But unfortunately they never ever called me back. I called everyday & always got a promise that someone would call me back & never received one call back. Finally after staying on hold for nearly an hour to speak to the housekeeping manager, I was told that there was nothing recovered from my room & maybe I had left it somewhere else. Soo extremely angry, I asked her who else can I speak to above her because it is not a question of where I left my jewelry as she is making it seem! She told me that the hotel manager would be in contact with me & of course I never heard from him. I let it go at that point for my own personal reasons & though I still want my things back I just don't know what more I can do. I just want everyone to know to be very cautious leaving behind belongings because the ppl working here are not honest at all.
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