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  • So, after my previous review the GM sent me a GC because he wanted to win back our business. Well, it started off great. The server we had greeted us well and was very personable. We ordered some drinks - my husband got a double Belvedere on the rocks and I a glass of Pinto Grigio, she asked if I wanted a 6 or 9 Oz and I chose the 9 and was glad I did. My hubby got the crab dinner (they have a Dungeoness crab special on right now) with a twice baked potato and a side of sour cream. I ordered the Sweet and Spicy Salmon with a twice baked potato and sour cream on the side. We also got a side of mushrooms to share. The service we had was great, until we ordered our food. By the time our food was brought to the table, my glass was almost empty and our server hadn't asked if I needed/wanted a refill or something else. This is why I'm glad I got the 9 Oz, it would have been empty - but maybe I would have been offered a refill if it was? My husband had to ask for his side of sour cream because although I got mine his was missing. Halfway through my meal my glass was officially empty and the ice I got on the side was completely melted...at least I had something to drink...I guess. I finished my meal and my husband finished his before our server asked if I wanted a refill. We were seated for about an hour and only had one round of drinks...I had an empty glass for half of my meal. We aren't slow drinkers and good service equals being asked if I was a refill BEFORE my glass is almost empty. It wasn't that busy, even with the Boston-Montreal game. And really, it was busier when we got good service than it was when we didn't really get any service. We could see the service stand from our seat and I don't know about you but if a guest's glass is empty isn't that more important that whatever conversation you are having with your co-worker? Or am I just being overly critical here? It's too bad. This is the closest Keg to our house and after the three poor experiences we have had in the bar we won't be back. The GC didn't win back our patronage. A great alternative is the tucked away Canyon Creek on the other side of Vaughan Mills, the service and the food are much better there.
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