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  • If I could give no stars, I would. I have been a long time fan of KFC chicken. Tonight I showed up around 7, knowing from experience that I would have to wait awhile for my 16 piece bucket of all dark Original. I ordered at the drive through window, and was told it would be a 20 minute wait for enough dark to fill the order. The girl that took my order asked me if I "just didn't want to have to pay the extra for the white chicken" lol! Seriously? Anyway, I pulled around front and waited 30 minutes and still no chicken. I went in and waited several minutes for someone to acknowledge my presence. The girl that originally took my order would not make eye contact with me. The manager comes up and tells me that there had been a problem with the fryer, and it was going to be another 10 minutes, did I want a refund or to wait the 10 minutes. I told her that if it was just going to be 10 minutes, I would wait - if the fryer was working and it would be ready. So after waiting 45 minutes for my chicken, it was finally ready. The guy that brought it to my car was nice and apologetic, and said they gave me a cake for the wait. When I got home, I found that the order was half white and half dark. Much worse than that was the fact that the dark chicken was raw!! Bloody and pink. The final straw, however, was when I called the manager, only to be treated rudely. She wanted to argue with everything I complained about - that I couldn't have ordered all dark, that it cooked for the correct amount of minutes, yada-yada. Needless to say, I won't be back. Raw chicken pictures will be attached if I can figure out how to do that.
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