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| - This is the Chatime location I visit more than any other because it's the closet. The customer service is always very good and efficient with taking orders and answering any questions about their drinks. Their drinks are made very well, more often than not. But sometimes, their bartenders who make the drinks miss the mark on the drink ordered.
Specifically for this review, I just want to say that once in a while I find that my drinks are very bland, like they forgot to put syrup or the sugar in it to make it sweet. Last night, I dropped by to pick up 3 drinks (#1 pearl milk tea, #5 qq mango juice, and #2 roasted milk tea w/ grass jelly). The #5 qq mango juice was extremely bland...like it was either very watered down or they forgot to put sugar or flavouring in it. I have had the #5 qq mango juice drink before many times and it has always been delicious with a distinct sweet mango flavour. But last night, the taste of my drink did not even resemble mango...at all. It can be described as a very lightly flavoured large size cup of water with barely a single pump of mango syrup. The #1 pearl milk tea was for my sister, who relayed that it was very good, as usual. On the other hand, I was very disappointed with my drink.
If I had the time to go back and let them know about the subpar quality of my drink in person, I would have done so...because bubble tea drinks these days are quite pricey at about $5-6 each for a large size drink and honestly...they should be made to perfection and the taste should at least resemble the flavour of the drink name. To sum it all up, Chatime is great when they get your drinks made the right way. Otherwise, it's a disappointment when you take a sip of your drink only to find the bartender completely bungled it.
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