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  • Called her about viewing a property I was very interested in and spoke with Stephanie. After being put on hold for 7 minutes and then hung up on I called back and explained I had LITERALLY just called 2 seconds ago and was hung up on.. She insisted " no one " would do that and implied it must be my mistake. Moving forward asked if I could set up a time to view a property she snapped back " well what which property, we have a lot. Ha-ha. She was overall very rude and I let her know which unit but also that I need to get the ball rolling as my house now is in escrow and we need to find a new home-ASAP. She then asked me for my name and number so she could have " someone " help me. Overall such a confusing experience and I don't have the time to deal with incompetent people- working in real estate/property management is meant for people with polite and friendly dispositions.. Everyone has bad days but at no point did this woman try to get her act together and salvage our conversation and ultimately lost this company money. I'd invest in getting Stephanie a little more training dealing with potential clients.
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