I'm all for local and alternative businesses but c'mon, if you're going to compete with FedEx down the street you'll need to level up your regard for customer service. I walked in to print something from a thumb drive. They weren't busy at all and when I asked to print it they directed me to their computer to do it myself, which inadvertently cost me an extra $1, for a print job that should have cost less than $2. I was then told after checking out that I could have avoided that fee of using their computer by having an attendant print my stuff for me, which would normally have a turn around time, but since there was no one there, it would have taken no time at all. Good looking out guys. At least FedEx doesn't charge you for misprints that you don't keep anyways.