Not sure why the horrible customer service reviews. We found the service to be good and quick. The servers have always been pleasant and hardworking. The issue we have is with the food. After all that is why one goes out to eat- well and also to get good service. But food and the ability to not have to cook it is the reason we like to eat out. We have typically gone here on a busy Friday night and have had no issues with the service.
I ordered the all you can eat soup and salad. The salad had a tiny bit of cheese which was pitiful. Nor even enough to say there was cheese on the salad. My husband ordered the 10 oz steak and it was not cooked to his liking or order. Great job on keeping the drinks refilled and timeliness of the order. We have just have never been impressed with the food. It's easier and cheaper to pop in a frozen dinner in to the microwave because that's how the food tastes. Unfortunately we keep giving them chances especially with the two for $22 but that was our last visit. Just never impressed.