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  • I think my expectations were set too high prior to coming to the tea lounge. Because it is in the Mandarin Oriental, I was expecting it to be a little more upscale. However, the view was spectacular and I guess you are paying for the view and not the tea. My husband is a tea aficionado. He actually loves tea and knows more about tea than anything else in this world- I'd say he could be a tea sommelier if there is a such thing. He also had the same 3-star A-OK experience as I did. We both did the English afternoon tea and with the tax and 18% gratuity (included on the bill automatically), it came out to be $96 for the both of us. This is more than what I would have paid for this quality of service and tea. My tea was light and I had wished that when they took my order, they would ask me if I like my tea on the stronger side. My husband's matcha was brewed at a temperature too high for optimal matcha taste so his tea was not as good as he would have liked (sorry if we sound like tea snobs but we paid basically $100 for afternoon tea and should get the best quality that money can buy). The tea snacks included a ham wrap, a mini salmon sandwich, a small crab cake, and bite-sized curry chicken on a cone, 2 butter scones (with clotted cream and 2 jams), and assorted pastries. The aforementioned food was good for the most part however, the teas really didn't do this place justice. We also didn't really like that it was in the lobby of the hotel so people could look over and watch you eat while they wait to get checked-in and out. This was a little distracting and weird to me. Also, the service wasn't really as up-to-par as expected. Maybe I was expecting too much; this is a lounge after all... I don't think we will be coming back but we encourage people to come and see for themselves what afternoon tea is like at the Mandarin Oriental! Note: The clotted cream (aka Devonshire cream) was absolutely amazing. If I could rate that cream on its own, it would be 5-stars all the way! They said that the cream was made in-house and I could tell because of how creamy and fresh it tasted! It was definitely my favorite part of my afternoon tea experience! We even were able to take some back along with a scone that I wasn't able to finish!
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