I'm a snowbird and desparately needed brakes on my 2002 Toyota Highlander before I hauled a trailer back to Coeur dÁlene ID. Nightmare looking online for an honest mechanic. Reviews were horrific. Saw two I liked with a majority of 5 Stars. Zip Zap and Professional Brake service on E. Silverado. Mentally tossed a coin and went to Professional Brake Service. Please read my review of that place. I felt I was in the middle of a con-job. Will never go back and will warn anyone who asks about my treatment there.
So went to Zip Zap. Price was 1/3 the cost of the other and included new rotors all around. Samir took my info and quoted the price, which he stuck to. A little over an hour later, I was on my way with new brakes and rotors all around. I also do not know if Ann was just impatient or having a bad day, but I saw only immediate, helpful people checking in and helping customers. I will go back there when I'm in Vegas for the winter and my car needs attention. Oh yeah, coffee, ice cream, fresh baked cookies and water while you wait. I perked two cups of Hazlenut coffee and was a happy camper ( single serving set-up).
Thank you for being so Honest, Samir.