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  • Appliance Resource Rescue is a horrible company to do business with. My home warranty company referred my work order to this company. Appliance Resource Rescue called me within a couple of hours and wanted to schedule the appointment for that same day (Thursday). I asked for a Friday appointment because I wasn't home Thursday afternoon. No Friday or weekend appointments were available, so we scheduled the appointment for Tuesday morning between 8AM and 1AM. Now it's Tuesday and surprise! No one showed up or called to reschedule. I called the office 5 times throughout the day and no answer. I left a voice message and the phone call was returned promptly. I'm assuming they are scanning their calls - there is no other explanation for this. When I spoke to the representative, she told me that she didn't have my appointment in the system and instead of taking responsibility, she blamed it on a computer glitch. I asked her to cancel the work order as I will not be giving such an unprofessional company any money.
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