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  • I was referred by a friend to Karinna at Michael Alexander Salon. I have long black hair that was previously bleached twice to try and get a purple color (to no avail-it ended up red or pink). Karinna was attentive to my needs and seemed to really care about the condition that my hair ended up in. She was excited to see the end result especially when my hair took the lightening way better than she hoped. My hair ended up a beautiful, bright violet (which she mixed with a bit of pink to even out the blue tones in it-so smart!) ombre and I love it! One issue I had was that Karinna offered to trim the dead ends off of my hair, to which I agreed to a 2 inch trim. I didn't realize that she was not going to preserve the layering in my hair and basically chopped off 2 inches and made my hair end very bluntly all at the same length. I didn't realize this until later when the curls she gave me started to loosen. When I called her about it she was gracious and offered to add in those layers for me at no extra charge (+tip of course!). She squeezed me in on a busy Saturday and even though she had to reschedule me at the last minute I still appreciated her working me in as a free appointment. She fixed the layers to a satisfactory level and made me a happy customer! My advice-Karinna is amazing at coloring so definitely go to her for that! In terms of cut, just make sure you are communicative about your wants and needs. Otherwise it may not turn out the way you want (not that it was Karinna's fault or anything-I never said anything about the layers so that's on me. I just asssumed she would keep them). But if you aren't happy with your hair she'll definitely make it right. As a reference, I paid $170 + tip for my bleaching and coloring. Thanks Karinna!
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