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| - I picked out what I wanted to eat for breakfast via the official IHOP online menu before arriving. I ordered my Tuscan Scramble immediately after being seated. I told the waitress that I'd like corn tortillas in place of pancakes. She replied they only had flour tortillas at this location. I asked what gluten free sides she could offer me, since my request stemmed from possessing an allergy. I accepted her offer of fruit.
My meal arrived. My fruit was all seedy & discolored, like some produce rejects. I was more concerned with my scramble, though. I looked it over. Of course, it nowhere near resembled the photo online, but the egg was overcooked, the spinach was pretty wilty, the diced tomatoes were miniscule, the red peppers were decent, but it was missing the cheese and the #1 ingredient I was looking forward to, the fresh basil. Once I finally got our server's attention, she came over and said they also don't carry these ingredients at this location. Giving her a blank look, she continued that food is ordered at the manager's discretion, and the manager opts not to carry these items.
I had hopes for this restaurant, albeit not high ones. They are 0 for 3 in my book. It's sometimes things that seem minor that make a big difference. Eating out with food allergies is very limiting. This meal was ideal, as I studied the IHOP allergen guide online. It was a huge let down, as my palate was prepared for what I should have received. I told the manager as I paid my bill that I was disappointed. "Yeah, we just don't have that stuff," she said emotionlessly. And you will not get my business again.
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