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  • Waste of time and money. MORE PAINFUL TO GO HERE! Made my appt. as new patient. Spoke 3 times with staff as their interest was about my insurance and not about my pain. Had relocated from another state and had been under another Dr.care for 12 years and had been through all types of tests, procedures and surgeries and found the type of medication that would help me live as comfortable as possible. This should have been easy, HUH! I went an hour early to fill out a pound of paperwork and they were upset I didn't bring any records or films from my old Dr. Well the 3 times I had spoke with them they NEVER asked me to bring anything. They became irritated and when I was taken into the back the girl told me how that pissed her off when patients didn't bring records. I said I was sorry but no one told me to bring anything. (I thought it was their job to know these things) After asking me the same questions that I had put on the forms she asked how I was injured. I told her I had been assaulted while in law enforcement and SHE ROLLED HER EYES AT ME! Oh, she finally let me go pee since there would be no U/A for me that day. I didn't see the doctor but their PA. I was kind of okay with that until she came in and began criticizing me for the medications I had been on for the last decade. I guess they knew better then the doctors and surgeons that had treated me. She told me they would NEVER give the amount of meds I was taking (which is so minimal with the 4 major surgeries I've been through, I had declined taking anything too strong either so I could function daily). They actually thought I should take less of what I was on but instead, put me on something stronger that made no sense to me. I enjoy life with my family and don't want to be stoned on the couch the rest of my life. She tryed pushing expensive procedures that I've already tried in the last 12 years and got angry when I didn't know the exact dates of each procedure. My memory just doesn't work like a computer. I didn't want to spend more money doing things I've already done and what I know didn't work. She then questioned the surgical scars I had even though it was all on the forms and I had told her about each one of them. She walked out then came back in and very harshly said "Well, you seem to just want to do medication for your pain and not any procedures. You'll have to come back next week when the doctor is here and BRING YOUR RECORDS!" then left. I sat there until the girl came in with some brochures. I asked if I was going to get my RX refilled since that was why I was there. (I had cancelled my old dr. appt. which was 6 hours away in my old home town) I was told "NO, the doctor has to see you first before we could ever prescribe you anything" There was no point in me even going. I don't understand why they even made me an appt. as a new patient when you have to see the actual Dr. first before they can even (help) or treat you. I explained I had been out of my medication for almost 3 days and I have severe chronic pain. It did not matter. They just want to push procedures on you and have ABSOLUTELY NO COMPASSION! I rescheduled with my old doctor and made a 12 hour round trip as it's only every 3 months. I would NEVER EVER RECOMMEND THIS PLACE. THEY ARE AS RUDE AS IT GETS AND THEN SOME! PLEASE READ THESE REVIEWS. I wish I had before wasting my time. They took my co-pay but I refuse to pay the actual bill when it comes in!
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