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| - happend on Nov 4th, 2017
i have lived there for about a year and recently thinking to renew my lease because i dont have time to look for new apartment or time to move.
regardless. They recently changed a new property owner and their online payment system is down. i normally pay my montly bill online, because of that, i cannot pay online and i dont have time to pay in person.
A front desk girl told me i can pay them a check after i get off from work, which is 1:30am in the morning. so i wait until the next morning to pay for it in person before i go back to work again, but a different front desk girl told me i have to pay late fee. i dont understand. WHAT'S THE DIFFERENT BETWEEN PAYING IN THE MIDDLE OF THE NIGHT AND PAYING IN THE MORNING? i feel they are not reasonable. At one moment, i was about to walk out of the leasing office because of the front desk girl's bad attitude. I still paid my rent, but she told me no matter what she will add the late fee to my next rent, it is just not fair. it is their problem that not fixing the online payment before the first of this month, I CAN'T PAY FOR THEIR MISTAKE. i was so mad because the way i been treated, i told her is she change me late fee, i want to move out, then she threat she will charge me even more for doing it, our voice should be heard, and it shouldn't be threatened. did she treat me like this because i'm Asian? wow, is this a racise community?
Also, i ask them how much is my rent and common maintance fee together before i wrote them a check, they dont even know, how much am i suppose to pay them if they dont know how much i need to pay.
also, their common maintance fee is too high, i notice some water leaking in the common apartment area, but they wont fix, but charge all tenants for it. they dont pay, so they dont care is my guess.
While you still can, dont move in to this apartment.
This event happens today Nov 4th, 2017 (Sat)
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