If I could give the 0 or Negative stars I would! They tell you anything to get you to sign up, then say they didn't say that! It took numerous calls and starting all over 3 times to place the order, then 3 visits to get the correct equipment and have it installed correctly! Completely absurd! As you can see from other reviews, I am not alone! I do not know how they stay in business! I also asked specifically, since I was renting, if I moved before the contract period was over and I could not have their service there would that be a problem, they told me "of course not!"! I did move to a location where I cannot use their service and they are now trying to collect the balance, sending me to collections. Why would I pay for something I am not using, cannot use and was told I would not have to deal with! Angry, frustrated and kind of sad that the ethics of this company are so below a decent standard that it is sickening!