rev:text
| - The okay:
The food was decent, albeit extremely overpriced. EXTREMELY. $24 for a 2-person portion of chicken, with nothing on the side? Seriously? Ridiculous.
The good:
Our server (bigger guy with long hair) was awesome and very good at dealing with 10 people who needed to eat and be out in 1 hour. He gets 5/5.
The manager I spoke to today was pleasant. Gave me the impression that he is used to handling Snottsdale people with kid gloves.
The reasons we will not return:
I would advise the owner to check out their booking practices, and perhaps do some drug testing on their employees.
1) My friend made a reservation and we were supposed to have the pope room.
My boyfriend and I arrived first and were at the bar when a manager (who skeeved me OUT) came up to tell us that they had "accidentally" double booked the room and we were being bumped to a table in the regular dining room. My friend was NOT pleased but we rolled with it.
I then Yelped the place, and discovered multiple other reviews of people being 'double booked' out of the pope room. I think they are intentionally doing this bait-and-switch 'double booking' thing, because by the time you get there and they tell you the mistake, no way are you going to take your entire party of 10+ people and try to find another restaurant at 6pm on a Friday. They can smash as many large parties in as possible that way. Clever, clever.
2) We tried to cash out, and the bartender had disappeared. When he returned, his face was bright red and he was sniffling. Boyfriend and I exchanged one look and simultaneously muttered "Cokehead". This was confirmed when he ran our card for $147 instead of just our 2 drinks. He reversed it, but the charge still went through to the bank.... because we got hit with multiple overdraft fees today, as we had used the card for several other transactions that night. Now we have to argue with Wells Fargo about this. I know, people make mistakes, yada yada, but had this guy not just obviously done a line in the back, he likely would not have made that mistake.
|