Took my car in on 9-17-12. They put my sealed container of anti-freeze horizontal on my back seat, which is leather. The container was placed vertical on the floor behind the driver's seat before the wash. Needless to say, either the sticker from the container or a leak occurred causing a stain on the leather. They tried to get rid of the stain but couldn't, then decided to blame me. The owner came out, some rude woman who denied they did anything and refused to accept responsibility for the damage after they couldn't fix it. So......get your car washed at your own risk. Any damages, you will be paying for..... I suggest if you have a luxury vehicle, go elsewhere the risk is not worth it. See you in civil court Ms. Spurling.